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Description
LD Products was founded in 1999. Since that time, it has grown to become one of the largest online retailers of printer supplies in the US with its office in Long Beach, CA.

Since our inception we have made customer satisfaction our number one goal. Our courteous customer service representatives are knowledgeable about our products and are always ready to assist you. We have been awarded Bizrate's Platinum Circle of Excellence for Customer Service for six years. We are also a Yahoo 5 Star certified merchant.

All of our products are stocked in our 110,000 SQ ft warehouse in Long Beach, CA. We rigorously screen our manufacturers to make sure that our products maintain the highest levels of quality and durability. Our purchasing department works hard to ensure that we carry the latest printing supply products.We have experienced phenomenal growth since our start and would like to thank our customers for their continued support.

With LD Products you can shop online for printer ink and toner products knowing you'll receive the highest quality products available with customer service and support that is unequaled by our competitors.
 
Tax Policy
California state residents are subject to sales tax.
WE DO NOT SHIP TO EUROPE, AFRICA, ASIA, SOUTH OR CENTRAL AMERICA. WE ONLY SHIP IN THE US POSTAL SYSTEM AND CANADA. We offer free shipping for over 90% of our products. Any product that is charged shipping will only be charged a flat fee of 2.95. Inkjet orders are shipped US Priority Mail, and laser toner cartridges are shipped UPS Ground. Order Shipped to Hawaii, Alaska, APO/FPO and U.S. Protectorates are a $4.95 flat fee and an additional $1.20 per pound. Orders shipped to Canada are charged a flat fee of $14.95 and an additional $1.20 per pound for shipping and handling, per order regardless of quantity ordered. Due to higher restrictions, safe guards, and customs inspections orders can take up to 10-12 business days to arrive. Usually light orders take 5-7 while heavier orders take the longest. Customer are responsible for any duties or taxes imposed by Canadian Customs. We ship from Long Beach, California M-F. Orders placed late Friday will ship the following Monday. Orders usually take 3-5 working days to arrive to the East Coast and 2-3 working days on the West Coast. Our orders are imported every hour into our internal processed system. At that time you will receive our order number via email and another email with the tracking number a few hours after the item ships. Tracking emails are sent from Rakuten.com. You may obtain the status of your order by calling our customer service at 888.321.2552.
UNOPENED MERCHANDISE Unopened cartridges, refill kits, or cartridge recycling mailers may be returned within 2 years of purchase for a full refund of the purchase price or a credit of the purchase price towards an exchange. Please keep in mind that shipping charges are not refundable. OPENED MERCHANDISE Refill Kits - Opened refill kits may be returned within 2 years of purchase for a replacement kit or a full refund of the purchase price. Please keep in mind that shipping charges are not refundable. If you are having difficulties with your cartridge after refilling, please visit our F.A.Q. page for troubleshooting tips or call us at 888-321-2552 as most problems can be fixed over the phone. Remanufactured Cartridges - If you are unsatisfied with your remanufactured cartridge or find it has a defect it may be returned within 2 years of purchase for a replacement cartridge or a full refund of the purchase price. Please keep in mind that shipping charges are not refundable. Contact us at 888-321-2552 M-F 5am-7pm PST | Sat&Sun 7am-4pm PST to set up a replacement or return. Laser Toner Cartridges - If you are not fully satisfied with your laser toner cartridge or find it is defective it may be returned within 2 years of purchase for a replacement cartridge or a full refund of the purchase price. Please keep in mind that shipping charges are not refundable. Contact us at 888-321-2552 M-F 5am-7pm PST | Sat&Sun 7am-4pm PST to set up a replacement or return. Compatible Cartridges - If you are unsatisfied with your compatible cartridge or find that it is defective it may be returned within 2 years of purchase for a replacement cartridge or a full refund of the purchase price. Please keep in mind that shipping charges are not refundable. Contact us at 888-321-2552 M-F 5am-7pm PST | Sat&Sun 7am-4pm PST to set up a replacement or return.
1(888)321-2552
Monday - Friday 7:00AM to 6:00PM PST
Saturday 8:00AM to 4:00PM PST
Email: buy@ldproducts.com






















© 2013 LD Products ® All Rights Reserved | 3700 Cover Street, Long Beach, CA 90808 | Customer Service: 888.321.2552 | M-F 5am-7pm PST | Sat&Sun 7am-4pm PST

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